Association Analytics

MARCH 13, 2024

It’s important to note that engagement scoring should not act as a grading system for either your members or your internal departments. Every score has a treasure trove of insights you can work with to improve your members’ experience. Unlike letter grading, there isn’t an ideal score to earn or avoid in fear of failing.

Review 169

Review Member Engagement Process Examples 169

Membersuite

JULY 16, 2021

Another tactic for recovering “lost” members is to collect their LinkedIn profile URL so you can find out where they went if their work email bounces. Ideally, that answer has something to do with better understanding their needs and interests so you can provide a stellar member experience and deliver the products and services they need.

Report 175

Report How To Committee System 175

Reid All About it

JANUARY 21, 2022

Rereading something is no substitute for retrieval practice , says WBT Systems. The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now.

Survey 195

Survey Newsletter Price Technology 195

Association Success

MARCH 25, 2019

Quick response to members who call, email, or chat. Quick-to-read but highly valuable newsletters. Try standing in your member’s shoes and list all the points of friction between members and the association’s policies, or staff, or systems. Intuitive website navigation. Curated networking. Customizable data.

Newsletter 109

Newsletter Project Member Experience System 109

Smooth The Path

APRIL 12, 2018

Quick response to members who call, email, or chat. Quick-to-read but highly valuable newsletters. Try standing in your member’s shoes and list all the points of friction between members and the association’s policies, or staff, or systems. Related: Association trend watch: member experiences.

Member Experience 83

Member Experience Newsletter Project System 83

Reid All About it

MARCH 24, 2023

WBT Systems describes how associations can support women professionals by providing professional development, leadership training and networking opportunities, and educating employers about eliminating workplace challenges. You’ll see the next edition on Friday, April 14. Women in the workplace. 1 CAE credit. 1 CAE credit. More info/register.

Revenue 227

Revenue Chicago Leadership Education 227

Nimble AMS

NOVEMBER 26, 2019

This may seem simple, but thanking your members for joining can be a powerful way to make them feel welcome, appreciated, and to set the tone for a great member experience. Send new members an email from your executive director. Read Supporting the Lifetime Member Journey. Or better yet, give them a call.

Newsletter 88

Newsletter Member Experience Technology Tips 88

MemberClicks

DECEMBER 18, 2023

But what does member engagement look like today, compared to say, a decade ago? We’re no longer limited to newsletters and annual conferences; now, it’s about creating a continuous, dynamic dialogue through various channels. This could be through newsletters, social media posts, or personalized emails.

Member Engagement 52

Member Engagement Strategy Social Media Newsletter 52

MemberClicks

AUGUST 17, 2022

You may be familiar with the basic features and options for association learning management systems, and you might be thinking about investing in one for your organization. Not only can an LMS benefit your members, but it also adds value to your organization. Learning management systems are looked at as a purely member-focused benefit.

LMS 52

LMS Organization Learning Management System Certificate 52

MemberClicks

APRIL 24, 2024

Association management is the combination of both human skills and leadership, with effective and efficient systems based on core values. While the human element is critical in association management, so are the framework and systems that are in place. Member Emails and Engagement Keep members involved.

Association Management 52

Association Management Tips Software Social Media 52

Reid All About it

JANUARY 15, 2021

The deadline for ASAE members to apply for a judge spot is February 9, 2021. WBT Systems says we aren’t going back to normal , and to think otherwise is magical thinking. From Systems of Record to Systems of Action. Do you struggle to make member data central to your decision-making process as an organization?

Innovation 359

Innovation Las Vegas Communications Education 359

MemberClicks

FEBRUARY 2, 2024

Membership management software facilitates those relationships, allowing organizations to automate renewal campaigns, easily send event invitations and update members through newsletters or other communications. With this solution, you can automate membership renewals and make it easy for members to pay their membership fees online.

Membership Management 52

Membership Management Software Directory Revenue 52

Association Adviser

JANUARY 18, 2019

Have you recently stopped to think about how your association’s tech solutions can complement one another to maximize your existing resources and provide a better member experience? Your tech solutions – career center, learning management system, marketing automation platform and AMS – independently manage, track and measure it all.

Newsletter 61

Newsletter Directory Learning Management System Social Media 61

Reid All About it

JULY 7, 2023

Designing asynchronous (self-paced, on-demand) online courses is even tougher, but WBT Systems gives you a head start. 15 Ways To Take Your Email Newsletter To The Next Level: Marketing Artificial Intelligence in Action Learn how to use email newsletter marketing to engage your members about current topics and industry trends.

Tools 195

Tools Education Newsletter Chicago 195

Higher Logic

JANUARY 30, 2018

They’ll already have the system experience to design and launch your website quickly. It also needs a long-term strategy, beta testing, content, and consistent attention to ensure members receive value. All those elements provide a great member experience, which can help increase member acquisition, retention, and revenue.

Event Planning 218

Event Planning Video Project Content 218

Association Success

MARCH 12, 2019

Ultimately, and getting to the core primary purpose of our new structure, we will align around doing one thing exceptionally well, and that is delivering much-improved member experiences and engagement – especially digitally. This translates to the core primary outcome for all of us on staff: member and customer retention.

Certificate 109

Certificate Discount Team Content 109

Socious

NOVEMBER 9, 2016

Whether we’re talking about membership management software, a new interactive website, or a new event system, a lot has changed in technology over the past few years. The other thing that has changed is your members’ experiences. They will be comfortable navigating your new AMS platform or other technology system as well.

Technology 100

Technology Software Membership Management System 100

Reid All About it

MAY 5, 2023

WBT Systems explains how your association can stand out from the for-profit crowd by offering a corporate learning concierge service to industry employers—a good way to spread market awareness, strengthen relationships, and generate additional revenue. . Corporate learning. 1 CAE credit. . 1 CAE credit. . More info/register. 1 CAE credit.

Chicago 205

Chicago Education Certificate Revenue 205

Protech

MAY 4, 2020

O ur webinar – 6 Tips for Improving the Member Digital Experien ce – with Refactored ’s Chief Strategist Rob Bean address es this exact problem. The digital customer experience is a c ombination of all your association’s digital interactions. Below are a few key takeaways from Rob’s discussion. .

Content 86

Content System Discount Software 86

Optimist Consulting

MAY 31, 2016

– “The member experience”. Every time you communicate with your members is an opportunity to convey the member experience. Tailor your messaging to each stage of the member journey, for example, upon joining, during their time as a member and at renewal. Last but not least… the logistics.

Marketing 100

Marketing Newsletter Social Media Recruiting 100

Reid All About it

JUNE 16, 2023

WBT Systems explains what associations need to know about launching a podcast and how a podcast can contribute to the success of your professional development programs. Thanks to subscribing to god-knows-how-many newsletters, my inbox is full of AI articles. Is it a system, a process, a style, a tool, or software? 1 CAE credit.

Project 195

Project Tools Revenue Metro 195

MemberClicks

NOVEMBER 30, 2023

It’s about more than just planning events or sending newsletters; it’s about making every resource count for the success and satisfaction of your members. Member Communications: A big part of your success lies in how well you communicate with your members.

Association Management 52

Association Management Tools Tips Software 52

MemberClicks

JULY 31, 2023

Membership management software facilitates those relationships, allowing organizations to automate renewal campaigns, easily send event invitations and update members through newsletters or other communications. With this solution, you can automate membership renewals and make it easy for members to pay their membership fees online.

Membership Management 52

Membership Management Software Directory Revenue 52

Associations Now

APRIL 22, 2019

Storing event data in your association management system can deepen the member experience and ease your resources , says the MemberSuite blog. Research shows that young professionals prefer the convenience of email newsletters. Other Links of Note. The Personify blog offers ideas on how to refresh email content.

How To 65

How To Newsletter Member Experience System 65

Disciple Media

SEPTEMBER 18, 2023

While each platform boasts unique features, there are some essential functionalities you should look out for to ensure smooth operations and member satisfaction. Community engagement tools: Enhance member participation and engagement. Pros: Solid member database management. Efficient email marketing tools.

Tools 36

Tools Price FAQ Member Experience 36

Higher Logic

JANUARY 31, 2019

So, don’t rely on clunky email newsletters and unworkable CMS systems – that’s not what they’re expecting from an association who wants their membership. Listen: Young people simply aren’t jumping to join an organization with an online presence that looks like it’s from the 1970s.

Communications 184

Communications millennials Tips Software 184

Associations Now

MAY 3, 2017

Often, she says, associations forget to purposefully direct the lapsed-member experience. And in the case of AARC, free member benefits and services continued to reach lapsed members months after their membership expired. For some organizations, the lapsed-member experience can be a free-for-all,” Swertinski says.

Discount 94

Discount Class Newsletter Survey 94

MemberClicks

SEPTEMBER 30, 2022

Improve the member experience for your current members by understanding who they are and what matters to them Discover and optimize the best channels for your outreach efforts based on your member preferences. Not all members are alike. We recommend leveraging your data to: . Firmographic Information.

Committee 52

Committee Tampa Social Media Software 52

MemberClicks

MAY 13, 2022

Or maybe you’re tired of dealing with disconnected solutions that require you to juggle multiple systems, duplicate tasks and manually transfer data. . Instead of investing in the first system you come across, it’s important to be strategic in your search to find the right solution for your organization’s unique needs.

Software 52

Software Association Management Price System 52

Fonteva

SEPTEMBER 2, 2021

On the other hand, a poor interface and user experience can sour member relations and reflect negatively on the organization itself. Considering all these intersecting factors of the member experience, it’s no wonder that choosing the right association management software can be so daunting. Stand Out Features.

Software 52

Software System Tools Membership Management 52

Protech

JUNE 13, 2023

Not only will this increase your organization’s overall efficiency, but it could also lead to more positive member experiences and higher retention rates. providing an exclusive professional development course through your AMS’ learning management system ). How do associations use CRM and association management software?

Software 52

Software Learning Management System Tools Association Management 52

Smooth The Path

JANUARY 19, 2016

It is the International Species Information System and, no doubt, the acronym is no longer working for them. Rebranding is a big project and demands some thoughtful planning but with savvy marketing members will eventually get used to the new name. There are all sorts of reasons for associations to change their name.

Newsletter 60

Newsletter Project Products Survey 60

Associations Now

FEBRUARY 12, 2014

There are levels to this: There’s no problem with having membership rates that vary depending on what your members request. However, changing to a tiered system from a one-size-fits-all model could backfire if associations fail to do their research.

Social Media 40

Social Media Price Discount Newsletter 40

Disciple Media

JANUARY 10, 2024

Disciple’s platform has been described as ‘plug and play’, meaning it’s easy for you to get started with adding your branding, structuring your member experience and adding existing content. Our platform comes equipped with a user-friendly Content Management System (CMS), allowing you to upload, edit, and manage content seamlessly.

Revenue 36

Revenue Content Social Media Cost 36

Reid All About it

JUNE 5, 2020

Then I lose myself reading articles on Twitter or in newsletters, and, one of my favorite activities, compiling a list of more things to read. Ah, that’s where your association can step in, says WBT Systems. Presenters: Shawn “Man On Fire” Nason, Chief Eco-System Disruptor, Disruptor League. It’s been hard to focus.

Innovation 273

Innovation Conference FAQ Industry 273

Higher Logic

JANUARY 4, 2018

For example, a strong integration lets members interact in your online community then pay dues in your AMS without feeling like they’re switching systems. For instance, is having your newsletter tracking in your AMS a requirement? Don’t Forget Your Members. It may be better to look for a platform with strong integrations.

Technology 288

Technology Newsletter Software Tools 288

Reid All About it

JUNE 22, 2018

WBT Systems explains how to develop really good LMS requirements. Newsletters with curated content are the best. They save me time and lead me to pieces I may not have found on my own. .* – Optimizing the Membership Renewal System. Host: PCMA Digital Experience Institute. More info/register. Host: The Next Steps, LLC.

System 30

System Charlotte Education Member Engagement 30